Whether the composition supply machine cuisine Chef & ldquo; Dream Team & rdquo ;, or creating products that bring & ldquo; no pressure & rdquo; experience the site, Japan Airlines (hereinafter referred to as & ldquo; JAL & rdquo;) has been committed to providing customers beyond experience first-class single air services.
And now, JAL employees can enjoy the same quality experience. With Microsoft HoloLens, JAL developed two concepts of the program: to assist its engine mechanic training, and providing training to become interested in the co-pilot crew.
Koji Hayamizu JAL management planning products and services group senior director: & ldquo; For airlines, business security is essential. In this regard, we believe that Microsoft HoloLens will help us benefit. & Rdquo;
Currently, cabin crew training is the use of dashboard and switch video images and print output, & ldquo; 2D scene & rdquo; carried out under. Hayamizu representation, HoloLens will help them get better training experience, and the ability to abstract knowledge into real physical memory.
The engine mechanic can be performed on a virtual engine and parts operations, & ldquo; simulate the real work on the engine and the scene in the cockpit, and then complete the learning and training. & Rdquo;
With map: Microsoft HoloLens environment under simulated aircraft cockpit (Photo by JAL)
Microsoft HoloLens is the first independent supported by the Windows 10 computer hologram, which uses a mixed reality technology, 3D holographic content can be superimposed mixing the real world, allowing users simultaneously with the digital content and the surrounding real world interaction. HoloLens also a completely independent device that does not connect to any data lines, telephone or computer to operate.
Currently, in the early stages of training, crew training students mainly through the cockpit instrument panel capable of presenting an image of the operator panel and the switch to learn the rules. By HoloLens, in front of these trainees will appear very detailed holographic image, with HoloLens provides visual and audio guidance, these trainees will be able to complete the operation independently.
Conventionally, machinists want to make the practical operation of the training, you need to make an appointment, or waiting for the site permit, that is, when the aircraft maintenance hangar.
Hayamizu said that this training method is very convenient, & ldquo; & rdquo ;, coordination must be multifaceted and because of the extra time to remove the hood to reveal the engine work to produce consumption.
With HoloLens, & ldquo; the engine is really like in your eyes. Machinist can learn by simulation engine architecture splits the important parts. & Rdquo; this limits the time and place can no longer, anytime, anywhere learning engine and its name and structure of each portion of the peripheral systems.
Currently, JAL crew and mechanics who have affirmed the training through HoloLens attempt. Hayamizu even considered at some point by HoloLens the whole plane into the possibility of the classroom.
He spoke: & ldquo; HoloLens has a unique product advantages and great potential. With more and more deeply understand it, I firmly believe that in addition to training, it is in the service and more scenes can create an unparalleled customer experience & rdquo ;.
Hayamizu also said that the aviation industry & rdquo; & rdquo ;, fierce competition, especially with the growing market share of the low-cost airline more competitive. This full-service airline JAL needs by providing a & ldquo; refreshingly excellent service & rdquo; to win more for their guests. & Ldquo; In order to achieve this goal, we have been constantly challenge ourselves to achieve business transformation at different stages. The JAL partnership with Microsoft, especially HoloLens applications, will inevitably push the development of the aviation industry to a new height. & Rdquo; At present, JAL has been one of Microsoft HoloLens as an everyday tool, in order to achieve a new take-off on business.