Although the new firmware on the line, but the general consumer wants to get the firmware is not easy. Affected printer users need accessHP driver pageAnd find the printer's independent drive page. HPPro Officejet 8610As an example:
In September 13th this year, a lot of HP printer users are reported to encounter hardware error information, display the ink cartridge is wrong or damaged and can not continue to work, to replace the original HP ink cartridges continue to print. After confirmed by the media, the move is a new firmware feature, which makes the original has been able to use the third party ink cartridges users can not continue to use the printer. The move quickly received at least one rival manufacturer's complaints.
Then the official HP in September 30th to prevent other misconduct against supplier to HP printer cartridges and make an apology, the emphasis should be on the block software certification decision more fully explain the cartridge. HP Jon Flaxman CEO and promised to launch the latest firmware to cancel the unofficial cartridge authentication software security mechanism. HP further clarification, certification restrictions are not the firmware to completely reject third party cartridges only allowed HP official cartridges used, but for the user and printer equipment safety inferior counterfeit cartridges, as long as the built-in HP security chip three party certification cartridge should be able to work still.