According to the tweets it posted, Amazon Go released the reporter without paying for the yogurt. More precisely, Amazon Go did not collect money from Bosa himself.
"I think I just escaped. # # AmazonGo did not receive my Siggi yogurt money."
In this regard,AmazonIn response. Gianna Puerini, senior vice president of Go, first told CNBC that reporters should enjoy yogurt. Then she explained that because of the low probability of theft, they did not create a set of features for their customers to report on. In addition, Puerini also said that Go did not make a mistake during the testing phase of the past year.
Perhaps because Amazon has enough confidence in the system it has developed that it did not expect to make any agreements or safeguards against the loss of goods. In addition, it seems that Amazon's system does not seem to be able to differentiate between the two scenarios of product departure and intentional theft without payment, so this has forced some to question the business model.
However, Amazon still wants more people to experience their Amazon Go service.