82-year-old mobile phone card was rejected
On March 6, a netizen broke the news on Weibo that China Mobile Jiangsu Huaian Branch refused to enter the mobile phone card for the elderly over 70 years old on the grounds that the system could not record the information of the elderly over 70 years old. According to users, some time ago, she took 82-year-old grandmother to China Mobile's Office for mobile phone cards, in the grandmother I attended and carry ID documents, but was informed by the Office staff, the system provides , The elderly over the age of 70 can not handle the phone card, if you need to handle, can only use their children's ID card, and then to the elderly to use.
The microblogging users after the issue of a large number of users led to the discussion, there are netizens mobile discriminate against the behavior of the elderly were condemned at the same time, there are many netizens questioned, and commented that their location of the communications company There is no restriction for the elderly to handle mobile phone cards.
Unfamiliar with the business of refusal card employees
Beiqing Daily reporter learned that the users reflect the "refusal to apply for cell phone cards for the elderly over the age of 70," the operating room under the China Mobile Jiangsu Huaian branch.
Yesterday afternoon, North China Youth Daily reporter Huaian Branch of China Mobile to consult. The customer service staff stated that, in addition to the restrictions on the movement of young people with incapacitated minors when handling new mobile phone cards, there are no restrictions on other people. Even elderly people over the age of 70 can apply for new mobile phones. Card.
For users reflect the situation, China Mobile Jiangsu Huaian Branch responded that, verified by users reflect the business department staff not familiar with the business. China Mobile has not imposed restrictions on access to the Internet for people over the age of 70, and all network sites under its jurisdiction can apply for online access according to the relevant requirements of the national real-name system. At the same time, Jiangsu Mobile Huai'an Branch also apologizes for the inconvenience caused to the customers due to the mistakes of relevant personnel.
There is no limit to the elderly do card rules
At the same time, the reporter from Beiqing Daily communicated to China Mobile, China Unicom and China Telecom in Beijing, Shanghai, Liaoning, Guangdong, Sichuan, etc. that "the elderly over 70 are unable to handle mobile phone cards" as reflected by users. Operators to consult the answer is: "Without restriction of the elderly network access regulations, 70 years of age or older can apply for real-name mobile phone card." According to operator customer service staff, the elderly for new network card and Ordinary adult users to handle the same way, I carry identification documents to the nearby business office can handle.
At the same time, the Beijing Youth Daily reporter also learned that Beijing Mobile has also provided relevant convenience service measures for the elderly to handle the new network mobile phone cards. As long as the age of 60 years of age or older, have a Beijing account or long-term residence in Beijing (Beijing residence permit) of the elderly, the elderly or the elderly can be their children directly through the "Beijing Tong old disabled card service center" WeChat public number Apply for a new network mobile phone card. After the success, the mobile phone card will be sent directly to the elderly via postal express.