After the video caused a lot of users to forward, Amazon then made a statement about this phenomenon in a public statement, and indicated that they were working hard to solve this problem.
"in rare cases, Alexa may mishear Alexa and laugh at a 'such an instruction' when people say something else." "to prevent this from happening again," we are changing the instruction to
Amazon also said that after the restoration, when the user asked Echo to smile again, Alexa would no longer laugh directly, but first replied to this question: "of course, I can laugh."
A few words, and there is no reason for the failure of the Amazon Alexa were explained in detail, and it emphasizes it is in "very few" occurs, although online users can not represent the response of Echo tens of millions of users, but it can be seen that Amazon's attitude on the matter but not take it seriously.
In addition, it is difficult to say that it is caused by false triggers from the situation that some users reacted. One user's experience shows that this is Alexa's own sound. "I'm going to sleep, and Echo makes a weird laugh... I might be murdered tonight. " In the evening the room was empty and silent, and a witch like laughter burst out in the dark... You feel it?
The earliest laugh about Echo Twitter can be traced back to February 22nd, when the Twitter user @CaptHandlebar has released a short film called "Alexa in the kitchen, inadvertently laughed, really scared of us, thought it was a child behind me with a smile".
Another user, on twitter, said that when he spoke to his sister, he heard Alexa laughing. After he stopped talking, he began searching online for what had just happened, but he didn't find anything. He also made Alexa repeat the last voice it had ever heard (laughter).
The incident has once again exacerbated concerns about the privacy and security of the smart box, but Amazon's response has not been mentioned.
Previously, a report was released by Consumer Watchdog, an American consumer protection organization. By analyzing the patent application reports of the two giants, we found that intelligent speakers like Amazon and Google are likely to be used as a monitoring device to collect a lot of information and advertising.
As the best - selling smart sound box on the market, Amazon Echo can play music or control lighting switches by controlling other hardware in the home. In general, intelligent voice devices respond only when they hear a "wake-up word". But Consumer Watchdog has found that even if users think that smart speakers are dormant, they can also be "waken up", just as in this event, they laugh inadvertently. But in fact, as long as these devices are open, they are listening to the sound all the time.
On the technical level, it has been introduced in Amazon's previous application for algorithm patent applications, which enables future intelligent voice devices to identify statements of interest. For example, when the user says "I like skiing", a smart speaker device can be monitored through a loudspeaker and recommend related ads for this preference.
But the Amazon spokesman said, "we attach importance to privacy and have set up multi-layer privacy protection settings in Echo smart home devices. We will not use the customer's recording for targeted advertising. Like many companies, we have submitted many prospective patent applications and explored all the possibilities of new technologies. A new patent will take years to be recognized, and it does not necessarily reflect the current trends in the development of products and services.
It is worth mentioning that last year, Amazon Echo speakers boarded the headline news. At that time, the US police were investigating a murder case, and they tried to tune the device's recording. To some extent, it also showed that smart speakers may not be safe.
Nevertheless, users are worried about privacy issues, while smart speakers like Amzon echo, Google Home and other smart speakers are widely popular in the US. Numbers are the most direct evidence.
On Tuesday, Gallup, the latest research report from investigative agency, showed that 47% of Americans used digital assistants on their smartphones, while 22% of them were using devices like Amazon Echo.