In fact, Amazon mentioned on its Rekognition page that the City of Orlando is also one of its customers, but the documentation obtained by ACLU describes this in more detail. According to these documents, the City of Orlando and the Washington County Sheriff's Office in Oregon have been clients of the service since 2017. In Orlando, Rekognition now operates as a face monitoring system in real time.
According to the documents obtained by the ACLU in the branches of the three states, Amazon does not restrict the use of Rekognition by the government, but instead helps the government to deploy it. It provides government customers with product support and free consultation services. Amazon has solicited feedback on the function of new law enforcement products. Amazon even signed a confidentiality agreement with a well-known law enforcement customer. Despite this, Amazon does not have any meaningful restrictions on how the government uses Rekognition.
Amazon Rekognition was abused by the government. The product poses a serious threat to the community, including people of color and immigration, as well as the trust and respect that Amazon is trying to establish. Amazon must act quickly to uphold civil rights and civil liberties, including the freedom of its own customers, and take Rekognition away from the government.
Many organizations have signed this letter, but it remains to be seen whether it will have an impact on Amazon's Rekognition strategy.