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Hammer Nut Pro 2 Update WeChat Chat History Loss: User Respond to Request Refund

via:博客园     time:2018/6/11 9:01:40     readed:341

WeChat is now a national application that everyone can't live without, but since WeChat (proclaimed) insists on not keeping user data, the preservation and synchronization of chat records is always a big problem, and if it is lost, it is quite troublesome.

On May 31st, the Android version of WeChat upgraded to 6.6.7, and various app stores also began to push, but for Hammer Nut Pro 2 users, it was the beginning of a nightmare.


When installing a new version of WeChat at the Hammer App Store, it will be prompted that the “ signature is inconsistent “,“may result in data error or loss ”.

In fact, in the past month or so, when the Hammer Shop can update applications, it will often have similar prompts. Therefore, many people do not care, or the general people are completely unable to read and understand them.

As a result, the user’s previous WeChat chat history will be wiped out in an instant, because if there is such a prompt, it is equivalent to completely uninstalling the original application and completely reinstalling it. All user data and cache will be cleared.

Numerous nuts Pro 2 users reported via forums, Weibo, and friends circles, but until June 1st, the hammer customer service indicated that they had confirmed with Wechat that the chat record would never be returned. I'm sorry.



The hammer’s official has not made a public statement or any indication of compensation for causing such serious losses to the user.A user complained angrily about hammer technology on the black cat complaint platform, and the latter expressed his willingness to compensate for a charging treasure.



Luo Yonghao once criticized the ecological chaos of the domestic Android application market. As a result, he did not expect that he had such a thing.

There was also an open letter written by Hammer powder to Lao Luo. It was roughly that Lao Luo had a new goal. He did not care about the old machine like Nut 2 and its users, and he could no longer support Hammer Technology.


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