According to the CNBC website, June 14, Beijing time, over 400 volunteers have participated in the test of driverless car service implemented by Waymo in Phoenix, Arizona, and used free driverless cars to go to work in the company for more than a year. , to malls, bars, and anywhere within 100 square miles.
During this period, all volunteers completed a non-technical vulnerability report, used in-vehicle technical support calls and in-app feedback systems to point out problems with Waymo's driverless cars, and suggested use cases that Waymo researchers might ignore.
Through the initial feedback from volunteers, Waymo has harvested the following four valuable experiences:
· Need to specify a specific passenger location more clearly at the entrance of the store. In this way, passengers do not need to carry a shopping bag and go for a long time before going on the bus in the scorching sun.
In the narrow streets, passengers prefer to cross the road to get in the car, so there is no need to drive to the end of the road, then turn around and return.
· There is a better way to find a harmonious co-existence between passengers and service animals.
· wonderful and gentle sound is the best way to wake up a sleepy passenger.
Waymo Product Manager Saswat Panigrahi told CNBC that "We will listen carefully to every feedback given by passengers and incorporate this information into vehicle design. ”
Waymo was initially Google’s driverless car project and is now an independent entity under Google’s parent company, Alphabet, and is expected to publicly launch paid driverless car service in Phoenix City at the end of this year. However, the launch date or price has not yet been formally announced. This test project is part of the ambitious plan that Alphabet has used its artificial intelligence technology to gain first-mover advantage in driverless cars. It is estimated that by 2030, the income of the driverless auto industry will reach 800 billion U.S. dollars annually.
Although only 400 people have so far received the opportunity to participate in the Waymo Early Unmanned Vehicle Service Test, the company received over 20,000 applications. Passengers of the Waymo driverless car range in age from 9 to 69. Panigrafi stated that Waymo intends to screen applicants to represent an audience. Among them are parents who do not want to drive their children to school, and those who do not have a driver’s license for health reasons.