TechWeb reported that on June 29, New Oriental Online announced that it has reached strategic cooperation with Tencent Cloud in the areas of cloud computing, audio and video, artificial intelligence, full-link intelligent marketing and service systems, and created a new online education service system.
It is reported that as early as 2015, New Oriental Online cooperated with Tencent Cloud in the fields of cloud computing, audio and video. Through cooperation, New Oriental Online has reconstructed and developed its own video architecture to ensure stable, reliable and smooth video live listening system. . In this strategic cooperation, New Oriental Online will upgrade the online classroom technology in interactive live broadcasting, interactive whiteboarding, video transcoding, and optimization of recording and broadcasting technologies.
In addition, New Oriental Online also relies on Tencent Cloud's open service to jointly develop “all-link online education intelligent service and marketing system”, and gradually develop intelligent delivery management, multi-modal intelligent marketing, intelligent form analysis and agent distribution, and intelligent outbound call. , intelligent speech management, customer service quality monitoring analysis, intelligent teaching management, intelligent learning analysis and mining, and other educational service systems.
At the same time, in order to adapt to the development of New Oriental's online business, the two parties also connected with the IDC special line, built a hybrid cloud on the existing physical architecture, and accelerated the realization of the low-latency interconnect between New Oriental Online Systems and Tencent Cloud.