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Widening gap between Chinese and foreign businesses, foreign netizens "reverse purchasing" participate in Tmall double 11

via:环球科技     time:2018/11/8 21:03:59     readed:647

So the netizen wrote back the question in the form of e-mail. The next day the netizen received a reply. The content shocked the netizen: customer service feedback, gifts were sent by the warehouse, the order did not indicate that there was no such product in the warehouse at that time when the order was placed. However, these rules are not explained clearly in the promotion rules. Customer service understates the feedback problem, nor gives further compensation. Compared with the domestic e-commerce, not only the second return of information, the tone is friendly, most of the problems can be solved through after-sales.

Let the netizen worry not only customer service level, distribution speed is also a big injury. The netizen had previously placed a single piece of furniture in IKEA, UK. It took eight days to get it home, while it took only seven days to get it transported through Taobao Haitao. Even Amazon Prime, a paid member service that claims to receive express delivery within three days, receives parcels in four or five days is very common. It often breaks up the same order into several parcels for delivery, resulting in high postage charges.

Online shopping in foreign countries is very inconvenient. With the upgrading of online shopping and consumption level in China, some overseas Chinese parties have taken the idea of anti-agent shopping, especially in recent years, the popular online red items on the international stage. For example, in the fashion week of New York, Lining, China, and some old brand products. A netizen who once studied in Australia shared his experience of being counterbought by his classmates. These foreign shaving parties can participate in the 11th National Congress of the Chinese shaving party even across the oceans through counterbought by Chinese classmates.

The electricity business originated from abroad, but has been flourish in China in recent years. As early as 2010, the turnover of Tianmao Shuang11 on that day exceeded the total retail sales of Hong Kong in one day, reaching 168.2 billion in 2017. Chinese electricity providers create both China's height and global height. With the acceleration of the globalization of e-commerce in China, Chinese and other consumers around the world will soon be able to enjoy the same high-quality online shopping services as the Mafia Party in China.



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