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Microsoft confirms that a partial crash occurs after a recent update of the Windows 10 installation

via:cnBeta.COM     time:2019/5/20 18:31:24     readed:120


Microsoft China Official Store - Windows

In a note, Microsoft explained the cause of the system's complete collapse:

"In the system restore process,WindowsThe file being used is temporarily restored, and then it is saved in the registry. When the computer restarts, the phased operation is completed. In this case, Windows restores the system directory file and temporarily stores the driver .sys file to be restored when the computer restarts. However, when the computer restarts, Windows loads the existing driver before restoring a later version of the driver, and the restart process stops because the driver version does not match the version of the restored directory file. "

Microsoft said users can prevent this problem by running a system restore from the Windows Recovery Environment (WinRE) instead of from the Settings application.

To do this, users should go to Start > Settings > Update & Security > Recovery > Advanced Options > Restart Now, then follow this path to access System Restore:

Troubleshooting > Advanced Options > System Restore

Microsoft has not said whether it is fixing the failure, but given that it is a "known issue," the company is expected to look for ways to solve the problem in future Windows 10 updates.

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