Last week, it was reported that some Huawei smartphone users in European countries suddenly found advertisements popping up on the lock screen of their mobile phones. Huawei initially denied any involvement and accused third-party applications of being responsible for it. However, Huawei's representative contacted Neowin earlier today and admitted that the ads popping up in the user's lock screen interface came from the company's own servers. Huawei's new statement says Huawei is responsible for this and provides users with ways to delete advertisements from already affected mobile phones.
Huawei said in a statement:
The statement does not explain why such lock-screen advertisements occur. Huawei's statement to the Digital Trends website illustrates this more clearly. It shows that its cloud team tests ads internally through unlocking and that images are mistakenly pushed to end users. Previously, U.S. sanctions could cost Huawei billions of dollars. The Chinese giant is increasingly dependent on European customers, but errors like these can erode users'trust in brands that are already in trouble.