It house on October 23, according to foreign media reports, nationwide building society, a British bank, has disabled fingerprint login function of Samsung Galaxy S10 mobile phone users, while NatWest, another bank, has completely cancelled support for S10 mobile phones.
Previously, Bank of China also announced that Samsung admitted that there was a flaw in fingerprint identification of its Galaxy S10 and Galaxy note 10 mobile phones and tab S6 tablet, so Bank of China decided to close the fingerprint login function of the above models in mobile banking (including domestic version of personal mobile banking and overseas version of personal mobile banking enterprise mobile banking).
The British couple found a problem with the Samsung Galaxy S10 phone's fingerprint identification, after the phone-on-the-wire silicone shell (the full-packed silica gel shell, the front face was wrapped), and no one's finger could unlock the phone, the Sun reported. Some netizens questioned the improper operation and should not use the silica gel shell to record the fingerprint, but this statement was also refuted by another net friend. The latter means that the Samsung S10 series uses a high-pass ultrasound screen-down fingerprint scanner that should not have such a significant error across the silicone sleeve.
Samsung officials also responded to the incident for the first time, saying it would investigate, then issued a statement apologizing for this and said it would launch an update this week. Android headlines has announced a compromise plan from Samsung officials to re record fingerprints instead of using a silicone case.