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Spring festival ticket grabbing war ushered in the peak: 12306 "collapse" how to do?

via:CnBeta     time:2019/12/25 8:23:04     readed:1061

The year 2019 is coming to an end, and the day of returning home from the Spring Festival is getting closer and closer. From tomorrow (26th), train tickets will be officially sold on New Year's Eve in 2020, and the battle for tickets has entered a white hot stage.What can we do if the network is not strong enough? Is there any chance to pick up the missing tickets? You need to read this guide to ticket grabbing before you start!

On New Year's Eve, the train ticket starts!

The opening dates of the ticket window and the booking office are December 27 and 28, 2019 respectively.

In terms of return tickets, the first wave of post Festival return peak will be held on January 29, 2020 (the fifth day of the first month) and January 30, 2020 (the sixth day of the first month). Online ticket grabbing dates are December 31, 2019 and January 1, 2020.

It should be noted that different railway stations have different ticket starting times.

Take Beijing as an example. The three major railway stations in Beijing start selling at 8:00 a.m. in Beijing West Railway Station, 10:00 a.m. in Beijing station and 12:30 p.m. in Beijing South Railway Station.

Therefore, passengers need to know the relevant information in advance and prepare for ticket grabbing.

Ticket grabbing Guide

——12306 "collapse" what to do? Switchable network retry

With the arrival of the travel peak ticket grabbing date, the ticket grabbing war has also entered a white hot stage.

On the morning of the 23rd, 12306 website was suspected of malfunctioning, and then the topic of "12306 collapsed" was hot searched. Some netizens reported that the train number failed to load, the ticket could not be purchased or the card was in the waiting order payment interface.

In response to this situation, 12306 customer service said that there was no problem with the website, and they did not receive a notice of the website and app failure. If an error is reported, it may be that the user's operation is too frequent to trigger the relevant protection mechanism. Users can switch traffic and Wi Fi or turn on airplane mode, and then try again.

According to the previous introduction of China Railway Group, 12306 ticket system has been expanded this year, and the daily stable ticket sales capacity of the system has increased from 15 million to 20 million.

According to the sales data of the previous few days, the system's ticketing capacity fully meets the demand of passengers.

——Second light of ticket? The success rate of this "leak detection" method is very high!

"The tickets are gone in a second! It's too hard to go home! "

Recently, many netizens Tucao said, buying spring transportation train tickets appear "seconds light" phenomenon. Don't worry, even if this happens, there is still a chance to "pick up the leak".

First of all, passengers who do not get tickets can use the "alternate ticket purchase service" function in China Railway 12306 website and app. One passenger can reserve 4 tickets of two adjacent dates for standby purchase.

It is worth mentioning that the success rate of "leak detection" using this service is very high.

According to the data recently released by the railway department, since the Spring Festival, the waiting cashing rate of train tickets issued every day has exceeded 70%, and some have exceeded 80%.

In addition, in the following time nodes, ticket grabbing is also expected to be successful:

30 minutes after the opening, if any passenger fails to pay in time, the ticket will be returned to the system for sale;

15 days before driving, it is the peak period of ticket refund;

48 hours and 24 hours before driving, the system will release some of the remaining tickets;

Generally 22:00 to 23:00 is the peak of refund;

Each stop has a certain proportion of the allocated ticket amount. If there are unfinished tickets, the remaining tickets will be sold again the day before driving.

——Book a return ticket as early as possible and don't "pinch points" to pick up the ticket

In view of the 30 day pre-sale period of Spring Festival transportation, the railway department suggests that the majority of passengers book their return tickets through 12306 website (mobile phone client) in advance before going out, so as to ensure "no worries about going back and forth".

Passengers who purchase non electronic tickets through 12306 website (mobile client) can exchange their tickets with the original valid ID card used in booking at the nearby booking place, the designated window of the station ticket office and the automatic ticket machine.

During the Spring Festival, the passenger flow in each station is dense and crowded. It is suggested that passengers should choose a selling point nearby to pick up tickets in advance, instead of "pinching points" to pick up tickets before driving, so as not to delay the trip due to long queuing time.

——Beware of all kinds of fraud by lawbreakers

Spring festival ticket snatching period is also a high incidence period of various related fraud cases.

Illegal elements often steal money from ticket purchasers by robbing tickets on behalf of others, faking customer service, and pretending viruses as ticket robbing software.

For example, some lawbreakers make fake ticket buying websites, claim that the price of the ticket is discounted or 100% of the ticket is available to the buyer, and then ask the buyer to complete the bank card account, password and other important personal information for reasons such as incomplete information, and then cheat the money.

There are also fraudsters who fake the official customer service to remind passengers in the form of SMS that the ticket is not successful and they need to refund the ticket, with a refund link attached. When the passenger clicks the link, he / she needs to input personal information, bank card number and password according to the prompts, and then the lawbreakers wait for the opportunity to cheat.

Remind all passengers not to purchase tickets through the third-party purchasing website and mobile phone client, so as to avoid the impossibility of online ticket refund and endorsement change due to the false use of other people's information by the purchasing agent, which will affect the travel. Do not provide personal information to third-party websites and mobile clients, so as to avoid the risk of personal information disclosure. (end)

Original title: spring festival ticket grabbing war ushers in the peak of new year's Eve train tickets open for sale

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