On February 10, pinduoduo announced to provide 1 billion business subsidies to businesses that insisted on bearing the cost of logistics subsidies, maintaining operations and delivering services to consumers during the epidemic.
It is understood that pinduoduo has allocated a special subsidy of 1 billion yuan,Subsidies will be given to businesses providing material support for consumers and severe epidemic areas, with a subsidy of 2-3 yuan per orderTo encourage all businesses that insist on serving consumers in a special period.
Pinduoduo said there was no upper limit on the subsidy, andThe platform has adjusted the delivery rules for businesses unable to deliver due to the impact of the epidemicOn the basis of protecting the rights and interests of consumers, the platform will combine the progress of the epidemic with the actual situation,Try to reduce the burden for businesses as much as possible。
Fu Zheng, leader of pinduoduo's anti epidemic working group, said that the delivery time limit of most orders confirmed during January 17-february 10 (the logistics document number has been uploaded to the platform) was extended to February 12, and the assessment time from delivery to collection was extended from 24 hours to 96 hours. For the goods photographed by consumers, if the merchant is out of stock or unable to deliver goods, it is hoped that the rules will enable the merchant to communicate refund to consumers as soon as possible.