Tencent science and technology news, the new crown virus spread all over the world, more and more enterprises began to let employees work at home, which also increased the workload of several popular collaborative work or mobile chat software. According to the latest news from foreign media, on Monday, Microsoft teams software users in Europe reported that they had stopped visiting the service.
As part of social isolation measures to avoid the new crown virus disaster, as much of the world shifts to home-based work, internet-based employee collaboration and communication tools will prove critical to the company's ability to continue to operate smoothly, according to foreign media. And that's why Microsoft Teams Monday morning
On Monday morning, however, when many employees of European companies began to work at home through software, users from the European mainland flocked to Twitter to complain about the abnormal use of Microsoft teams.
Microsoft has confirmed problems with the company's collaborative office and mobile chat tools, saying:
According to some users, their problems in using Microsoft teams software mainly include: unable to create a new team, unable to modify team members, and problems in recording meetings and sharing screens.
A science and technology media analysis pointed out that one of the core reasons for the failure of Microsoft Services is likely to be the large increase in the number of people using Microsoft teams to work at home, resulting in a large-scale increase in the load of the system, resulting in the failure of the system.
According to reports, Microsoft's failure in the early hours of European time on Monday lasted for more than two hours. Later, the company solved the problem and the service returned to normal.
Like Microsoft's main software products, Microsoft's teams are mainly for the employees of the enterprise. They can carry out network cooperation office, facilitate the communication within the project team, control the progress of the project, and exchange file information with each other.
But during the outbreak of the new crown virus, Microsoft teams had another huge user base, that is, many schools and students around the world who started online teaching. A large number of teachers and students log in to the system, which also increases the background load, which will make the operation problem more complex.
In fact, Microsoft is taking advantage of this virus crisis to let more people experience their own collaborative office software. Last week, Microsoft released an enhanced version of its team free version, removing restrictions on the number of people joining teams and offering additional features that are usually reserved for paying users. In addition, the company also disclosed that it will provide a free trial of the high-end version of Microsoft teams for six months, which provides more powerful functions.
Last November, Microsoft teams had more than 20 million active users. Microsoft teams, together with other enterprise chat collaboration tools such as slack, has become not only an important tool for people working from home, but also an important office tool for enterprises with many branches around the world.
Recent data show that more than two-thirds of global corporate employees have worked at home at least one day a week, but with the new coronavirus epidemic raging around the world, it is likely that more people will continue to work at home at least for the next few months.
Some argue that this may eventually lead to a permanent change in corporate culture to the pattern of working at home (i.e. becoming a new normal). However, the tools and technologies to achieve this transformation need to demonstrate their value and service capabilities
Not long ago, Yuan Zheng, the Chinese founder of zoom, a video conference service provider, also said that the new coronavirus epidemic has brought many enterprises and employees into contact with remote home-based work. Even after the epidemic, home-based work will be welcomed by more enterprises and become an integral part of enterprise culture. (reviewed by Tencent technology / Chengxi)