During the novel coronavirus pneumonia, Amazon shopping experience is different from normal shopping experience."Two day delivery" feels more like "one day delivery". Many items appear to be permanently "non purchasable," and prosecutors in some U.S. states are pressuring Amazon to investigate price fraud. At the same time, Amazon no longer retains its most popular product category, but meets the needs of consumers for more important items.
Amazon used to be regarded as a model company of customer-centric service and logistics. But an unpredictable global pandemic, coupled with rapidly changing demand for goods and staff strikes against unsafe working conditions, has put pressure on Amazon's control of online retail. Ironically, its sheer size may not help.
The three reporters who closely followed Amazon also disagreed. Ben fox Rubin, a senior CNET reporter, said it was a typical time for retailers to cut jobs after the festival. In a typical cold period of the year, Amazon was completely caught off guard by the surge in demand caused by the epidemic.
After all, what's new novel coronavirus pneumonia, Lisa Lacy, senior author of Adweek, said that in the final analysis, the new crown pneumonia pandemic may lead many people to reconsider the role of Amazon in daily life, but the result may not change. Amazon is still the most customer-centric company in the world. It has 150 million prime members and has accumulated a group of loyal followers by putting customers first. If the Amazon brand itself is to be hit, something quite extraordinary needs to happen.
Jose, investigative reporter, Univision 41, New York The novel coronavirus pneumonia is not optimistic about Amazon Co's prospects. He said that when we turn to online shopping, people who pack, transport and deliver these orders still go to work. Amazon workers have gone on strike and complained about unsafe working conditions, or these strikes will make Amazon stagnate or slow down, otherwise the new crown pneumonia epidemic will do the same thing. Pagliery Love.