For luxury car brands, not only the vehicle is luxurious, but also the after-sales service enjoyed by the owners is much higher than that of ordinary automobile brands. In this regard, the domestic BBA traditional luxury brands, there is still a lot of room for improvement. However, Tesla, which has always adopted the direct sales model,But in the field of after-sales maintenance, it has created a new way.
Recently, we learned from the Internet that Tesla will set up a mobile service department in China. Tesla owners can use QR code to make mobile service appointment.
Car owners can solve some of the car's minor problems without driving to the service center,Vehicle maintenance will be more efficient and easy.
Tesla's mobile service allows simple maintenance,If parts, 12 volt batteries or tires are replaced,It can reduce the journey of car owners to Tesla service center and reduce the congestion of service center.
Tesla's service centers tend to solve more complex problems, such as vehicle maintenance, system upgrade, remote diagnosis, vehicle charging and new vehicle delivery.
Tesla once said: "based on the results,80% of the maintenance work can be done without going to the service center. "
Seeing Tesla performing such an operation, some gourmet netizens joked:"Tesla is very familiar with the domestic automobile consumption environment, and has directly launched the" mobile tire repair "service." Tesla has worked so hard, and BBA's old luxury cars can learn from it. "
Generally speaking, for Tesla owners, they can solve routine maintenance problems without driving to the Tesla service center, which is really more convenient and labor-saving. It is worth praising for this point alone.