Microsoft is investigating a problem with its Xbox console that shuts down or returns to the home screen while playing certain games.
Gamers have reported problems switching off and returning to the home screen while playing GAMES such as NBA 2K22, Call of Duty 18: Pioneer and Halo: Master Chief Collection.
Microsoft said on its official twitter account that it is aware of the problem and is investigating. In addition, the issue could affect Madden football 22 and FIFA 22.
IT Home has learned that Microsoft recently rolled out the September system update for Xbox owners. The biggest changes are the addition of the Edge browser and the addition of a "Game later" queue for Xbox Game Pass users. There is no evidence that these issues are related to the September update.