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Great Wall Euler was named by CCTV because of the chip problem, and the matter has not been dealt with for more than a month

via:钛媒体     time:2021/12/8 18:01:12     readed:186

Li Kui and Li GUI are all named Li, but they are not a family.

Recently, the Shanghai female owner public voice to the Great Wall brand of euler activist said, "good euler cat" car machine system chip goods wrong plate, with older Intel processors packaged into qualcomm 8-core high-performance processor propaganda, and after the owners' rights, the offline website after introduction to car qualcomm processor machine system content, and euler said can't change the chip for the car.

According to CCTV Finance, many Consumers in Shanghai have encountered the problem of olahao Cat secretly replacing its chips. Some of the first olahao cat users said they found the chips in their cars were not Qualcomm chips, but a quad-core chip made by Intel.

In the "core change door", the Qualcomm 8-core high-performance processor advertised by Olaolaolao is the Qualcomm 8155 chip with ARM architecture, which can normally install third-party software, while the actual Intel 4-core A3940 chip was released in 2016, which is based on X86 architecture, with relatively backward performance and poor compatibility. It cannot support the operation of software systems with high hardware requirements.

In addition, the GPU module of the vehicle system is the HD500 series GPU chip supporting "IntelAtomx5a3940", not the "qualcomm QualcommAdreno 640GPU" chip in the official configuration description.

In response, Dong Yudong, general manager of Euler Motors, said, "For the problem of Euler Good cat chip to the majority of users, we are deeply sorry," promising to seriously investigate the context, properly handle relevant matters, to give consumers a satisfactory answer. The person in charge of Euler automobile said that the incident is being actively dealt with, and we appreciate the supervision and support of users and all walks of life, but the brand side did not give a specific solution.

For the propaganda and actual delivery is far from the situation, some "Euler Good cat" owners said in a community response: will give the owner of the rights and interests package worth 7,200 yuan, but most owners said it is difficult to accept.

In fact, before the CCTV financial report, The "core door" of Euler car has been ferment for more than a month. In early November, some owners pointed out the problem, but after fruitless negotiation, the problem owners have formed groups to protect their rights and centralized complaints on various platforms. At that time, many owners were officially banned and blocked on Euler App. There are also a number of owners reported that they received phone calls from THE 4S shop, and the sales require the owners to withdraw the lawsuit first before they will give compensation, but did not explain the compensation content.

According to the above response, "core door" has occurred for more than a month, but there has been no specific treatment plan.

When asked whether "Aulaoco" will carry Qualcomm chips in the future, Dong Yudong responded that the Intelligent service processing platform in the parameter configuration table of "Aulaoco" refers to qualcomm chips used in remote control modules.

Some netizens expressed doubts about this, saying, "At first, it was a car chip, then changed to a communication module, and now it continues to change to a remote module. What will it be next time?"

The chip in the remote control module is a mobile data modem (MDM) device for automotive applications, which plays a role of connecting the sensor end and information service center of the device in vehicle-mounted electronic applications. It has nothing to do with the description of 8-core CPU of the cockpit chip, Adreno 640GPU, vehicle-mounted intelligent platform and coffee intelligent car control system. According to the response, some netizens also pointed out that "Euler's statement is tantamount to admitting the fact that it does not use Qualcomm cockpit chips."

It is understood that Euler is a new energy vehicle brand incubated from a traditional car company in 2018. It is popular among female consumers because of its cute and small design. Its model naming also changed ideas, black cat, white cat, good cat and other cat names out of the circle, positioning is "the world love women's car brand".

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