On the evening of December 9, Canada's goose officially released the return service commitment of China's mainland China to update optimization for the return of the goods under the direct store in China.
In the service commitment, Canada geese said that after purchasing goods in the direct line, the goods have not been worn (except for trial on), which is not harder, not washed or cleaned, the label and tag of goods are intact, promise Replace the same model free of charge within 14 days.
In addition, Canada geese said that if there is a problem with the quality of Canada's geese products, it can be solved through the consumer experience channel, or it can be reflected to external channels such as the market supervision department. If there is any problem with the quality of the product, the Canadian Goose also provides internal free testing services, and the qualified third-party quality testing mechanism can also be selected. . If the third-party quality testing mechanism confirms that the product does have problems, Canada Goose will return or replace.
Recently, the Shanghai citizen Jiashe spent 11400 yuan to buy a "Canada Goose" down jacket, but the above trademark is flashing, the suture is rough, the fabric also has a pungent, so the idea of the return of the return, but repeatedly "all mainland China The goods sold by the region must not refund the flakes of the terms, and they have not been returned.
On December 1, the Canadian Goose issued statement, "" In the case of relevant laws, all products sold in Chinese mainland countries can return the refund ".
According to public information, Canada Goose was established in Canada in 1957. The brand claimed that Canada's goose down jacket used high quality down, down jacket price from thousands of yuan to 10,000 yuan. In 2018, Canada Goose officially entered the Chinese market and opened a physical store in China and expanded online business. (Arts
Ai Finance News Zhao Wei)