Starting from the iPhone 12 series, Apple announced to cancel the standard charger in the name of environmental protection, Samsung and other companies have followed suit, domestic brands have also tried to cancel the charger. In response to netizens' questions, the Ministry of Industry and Information Technology (MIIT) said that consumers can choose whether to buy after manufacturers have clearly informed them.
Some netizens said on the Internet that some mobile phone manufacturers cancel chargers when selling mobile phones in the name of environmental protection, which increases the cost of purchasing mobile phones and wastes consumers' time and energy to buy mobile phones. They hope the Ministry of Industry and Information Technology can protect consumers' legitimate rights and interests.
The Ministry of Industry and Information Technology said in its response that on the issue of separating the sale of mobile phones and power adapters, manufacturers should make their own marketing strategies on the premise of protecting consumers' right to know and independent choice.When promoting sales, product packaging and list clearly inform consumers of products and attached materials, consumers choose to buy by themselves.
At present, some manufacturers do not attach chargers as usual, breaking the habitual thinking of consumers. For example, Apple and Samsung also sell two versions without charger and with charger at the same time. Xiaomi, for example, conforms to the principle of consumer autonomy.On the other hand, since this issue does not involve personal health and life and property safety, individual consumer needs vary greatly, and the feasibility of industry management needs further study.
As a next step, we will call on companies to revise their marketing strategies,Promote manufacturers to take into account the relationship between users' actual consumption needs, environmental protection and business interests, encourage and support users' personalized choice of marketing strategies,Ensure users' right to know and independent choice. At the same time, guide consumers to view the problem correctly.