Microsoft win11/10 update patch KB5014697 is a new Bug that causes ARM devices to fail to log in to Microsoft 365 and AAD

Microsoft recently confirmed that Windows users are experiencing mobile hotspot issues with their computers after installing the latest cumulative update. As it turns out, that's not the only problem with the patch Microsoft released on June 14, 2022.

According to Microsoft's official Windows Health Dashboard documentation, users with Windows installed on ARM computers are having problems logging into Microsoft 365 accounts and Azure Active Directory. Microsoft said the issue would affect the login feature, as well as virtual private network connections, Microsoft Teams, OneDrive and Outlook. Affected platforms include client versions of Windows 11 21H2, Windows 10 21H2, Windows 10 21H1, and Windows 10 20H2.

Fortunately, x86 processor systems from Intel and AMD are not affected by this Bug.

"After installing the KB5014697 patch on Windows ARM-based devices, you may not be able to log in using Azure Active Directory (AAD). Applications and services logged in using Azure Active Directory may also be affected. Some of the schemes that could be affected are Virtual Private Network connections, Microsoft Teams, OneDrive and Outlook. Note: This issue only affects Windows devices using ARM processors."

Microsoft is investigating the issue and promises to provide updates in upcoming releases. In the meantime, users can bypass the problem using Web versions of affected applications and services. In addition, users can uninstall bad Windows updates to eliminate specific Bug bugs.