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Microsoft acknowledged that some mails on Outlook on Win11 were affected

via:凤凰网     time:2022/7/10 15:02:13     readed:72

IT House on July 10th, Microsoft updated a Office document and issued a notice on the problems of Outlook.

According to the company's survey results, the Outlook desktop users who use Windows 11 may encounter search problems. It is said that Outlook may not be able to find emails in the recent period.

Microsoft said that Microsoft 365 and the EXCHANGE accounts connected were not affected. The BUG affects POP, IMAP, and off the Exchange account. These accounts use local Windows Search services to index and position emails.

Microsoft is currently investigating this new bug. Microsoft suggested that users disbuy Windows' desktop search function to force Outlook to switch to built -in search services.

IT House learned that you can achieve it through the following operations:

Press Win + R and Type Regedit.


Renate the new key to Windows Search.

Select the Windows search key and click "Edit & GT; New & GT; DWORD Value".

Name the new value to PreventINDEXINGOUTLOOK and press Enter.

Open the PreventINDEXINGOUTLOOK value and change its value data to 1 (0 resume change).

Click OK to save changes.

Turn off the registry editor and restart the Outlook.


It is worth mentioning that similar situations occurred last year. At that time, the first preview version of Windows 11 was not compatible with it.

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