IT home September 14 news, this morning, on the eve of the Mid-Autumn Festival on September 28 train tickets open to purchase, "12306 grab tickets" also topped the microblogging hot search list. However, netizens have posted that the tickets were sold out within seconds, and some users even encountered the App "system busy" prompt.

At the same time, some netizens joked that although the system showed "sufficient remaining tickets", they still needed to queue to buy, and even "711 people queued up in front of them". In addition, some netizens also expressed doubts:Whether the third-party ticket-grabbing App occupies the pit position of ordinary users。

12306 customer service responded to a bit of information on this matter as follows: Like this (there are enough remaining tickets and still need to queue), it is because at the same time, many passengers submit orders together.For example, there are 100 tickets, but 150 people may submit them at the same time within a few seconds, and the system will allocate them according to the order of submission。

In response to the "acceleration package" and "grab" functions of third-party apps, 12306 customer service has made the following response:

12306 opens the ticket time fixed, will not be for the third party software in advance ticket. It's been harder than usual to get tickets this year,If you do not buy a ticket, it is recommended to join the standby, wait for other users to change/refund tickets, or add more carriages. When the number of passengers is large, the high-speed train may also be changed from 8 cars to 16 cars, as long as there are extra tickets will be allocated in line order.

Railway 12306 official previously said that this year's Mid-Autumn Festival, National Day holiday superposition, up to 8 days, passengers have a strong willingness to travel, visit family flow, tourism flow intertwined, railway passenger flow will show a strong growth trend.

Have you ever used the "waiting ticket" function of 12306 or the "grab ticket" function of a third-party App?

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