IT Home November 20 news, recently, Henan TV City Channel program exposed a bad behavior of Henan Zhoukou Unicom: in order to force users to replace the light cat,Unicom stopped the user's broadband account in the background, causing the user to be unable to access the Internet, and then let the engineer come to the door for "repair", falsely claiming that the light cat was damaged and needed to spend 299 yuan for a new one. After the replacement, Unicom will restore the user's network in the background.
At the same time, the engineer interviewed by the show also said that he was suddenly fired because he did not complete the sales task. In June this year, Zhoukou Unicom gave engineers a task,10 new cat router tasks per person per monthEngaging in sales and marketing is not the engineer's strong point, did not complete the task, and was subsequently dismissed. The engineer said,"Light cat router is not broken how can I change”。
In response, Zhoukou Unicom issued a statement on Weibo, saying that it immediately set up a special work team to investigate, fully cooperate with the provincial company investigation team to investigate and verify, and once found to have infringed on the legitimate rights and interests of customers and employees, it will be seriously dealt with according to regulations.
IT House with statement Original:
On November 19, we paid attention to the media reports about "Zhoukou Unicom engineers were dismissed because they did not complete the sales task", and the provincial and municipal companies attached great importance to it and immediately set up a special work class to investigate. We hereby declare as follows:
The company always adhere to the customer first, resolutely safeguard the legitimate rights and interests of customers and employees, and resolutely oppose any behavior that infringes on the legitimate rights and interests of customers and employees. The company is highly responsible for customers and employees, fully cooperate with the provincial company investigation team to investigate and verify, once found to infringe on the legitimate rights and interests of customers and employees will be seriously dealt with according to regulations. Thank all sectors of society for their supervision and attention to us.
"Henan Unicom was exposed to force users to replace the light cat, background network cut off, stop account"
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